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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Phillip Sorrell

Phillip Sorrell

October 29, 2024

5  out of  5
rating by Phillip Sorrell
"I have to say this office is the best there on top of there game every girl in this office helps out in every way they can . I deal with Ashley Dagas and let me tell yall she the best she always return my calls and emails no matter what time or day it is. If I need her after hours she is always there for us as well. I would be lost without her she is my lifesaver ❤️ If yall don’t have a good Insurance lady’s come check these girls out you will love them like we do 😍❤️"
We responded:
"Thank you so much, Phillip! We’re thrilled to hear such kind words about our team, especially Ashlee! We’re always here to make sure you get the support you need, no matter the time of day. Your trust and recommendation mean the world to us. We look forward to being here for you and anyone else who needs us. Thanks again for being such a valued part of our State Farm family! "
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Sarah Siegel

October 29, 2024

5  out of  5
rating by Sarah Siegel
"Rachael was wonderful to work with! Great communication, and great service!"
We responded:
"Thank you, Sarah! We’re so glad to hear that Rachel provided excellent service and clear communication. We’re here to make insurance easy and enjoyable, and your feedback means a lot to us. We look forward to helping you with anything you need in the future!"
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Linette Driggers

October 23, 2024

5  out of  5
rating by Linette Driggers
"Chloe and the whole team are amazing. They are always there to help."
We responded:
"Thank you for taking the time to leave us a review! We’re grateful for your feedback and are glad we could provide great service. If you need anything in the future, don’t hesitate to reach out! "
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Joseph Ojeda

October 18, 2024

5  out of  5
rating by Joseph Ojeda
"Great customer service, better prices than my previous insurer, and they answered all my questions."
We responded:
"Thank you for taking the time to leave our office this nice review! My team and I appreciate you allowing us to help you with all of your insurance needs!"
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Gabycam

October 2, 2024

5  out of  5
rating by Gabycam
"Very professional and helpful has alot of knowledge"
We responded:
"Thank you!! My team and I appreciate you taking the time to leave our office this review!"
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Michele Marler

October 2, 2024

5  out of  5
rating by Michele Marler
"Rachel helped out and made sure we got everything we needed. She was awesome to talk to and knowledgeable. They have been great since day one."
We responded:
"Thank you, Michele! We appreciate you allowing us to be your “Good Neighbor”! "
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Rusty Pierce

October 1, 2024

5  out of  5
rating by Rusty Pierce
"Rachel was a pleasure to work with and was able to save us $600 every 6 months. I highly recommend her for your insurance needs!"
We responded:
"Thank you for this review and thank you for allowing us to be your “Good Neighbor”! "
Profile photo of Andrea

Andrea

October 1, 2024

5  out of  5
rating by Andrea
"Rachael was ever so helpful with the transition from my old insurance company to joining State Farm. I really appreciate the fact that she took the time to set up a policy that we needed as well as saving us money. She is a delight and a ray of sunshine! So glad i made the switch and that I have a direct contact person in case we ever have any questions or concerns !"
We responded:
"Thank you, Andrea! I agree with you; Rachel is a blessing to our customers! Thank you again for taking the time to leave us such a nice review! "
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Patricia Del Toro Trujillo

September 27, 2024

5  out of  5
rating by Patricia Del Toro Trujillo
"Best services and the best payments .thanks Rachel for been so sweet and so professional .glad to have you as our agent"
We responded:
"Thank you for this review, Patricia! My team and I appreciate it!"
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Michelle M

September 20, 2024

5  out of  5
rating by Michelle M
"Really appreciated Rachel on Julie's team spending time tweaking the quote so we were getting exactly what we wanted to pay for. With how expensive it is to insure teenage drivers, I was amazed that State Farm beat the rates of the online based company we were using for several years. And, we're really excited that we'll have actual people in Lakeland to talk to when we have questions or issues."
We responded:
"Thank you, Michelle! My team and I appreciate you taking the time to leave this review! "
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Gregory Fish

September 18, 2024

5  out of  5
rating by Gregory Fish
"Top notch customer service and professionalism. Ashlee is my representative and goes above and beyond assisting me with my inquiries. I would highly recommend this agency. Thank you Ashlee."
We responded:
"Thank you, Gregory! My team and I appreciate your review!"
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marisel arroyo

September 17, 2024

5  out of  5
rating by marisel arroyo
"Rachel me brindo una mejor cuota para mi vehículo estoy muy agradecida y ella es bien atenta"
We responded:
"Thank you, Marisel! I’m happy Rachel provided you with exceptional service! "
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Denise Gross

September 16, 2024

5  out of  5
rating by Denise Gross
"We had a wonderful experience with Rachel. She was amazing. Smart, she knew her stuff and we so appreciate her help."
We responded:
"Thank you, Denise! Rachel is a certainly a blessing to our customers! "
Profile photo of Corie Wentzell

Corie Wentzell

September 10, 2024

5  out of  5
rating by Corie Wentzell
"Rachel helped me find an awesome rate on my car insurance! I like that she is available via text too."
We responded:
"Thank you for the nice review, Corie! I’m happy to hear how helpful Rachel was! "
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sabrina xue

September 6, 2024

5  out of  5
rating by sabrina xue
"Rachel at State Farm has been very helpful to save my premium and get the coverage that I needed. 👍👍"
We responded:
"Thank you for this nice review! My team and I appreciate you! "
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Holly Ramirez

September 5, 2024

5  out of  5
rating by Holly Ramirez
"I had an excellent experience with Rachel at State Farm. She was able to get me a great rate on car and life insurance. I saved over 30% compared to my previous carrier.Rachel was very kind and knowledgeable."
We responded:
"Thanks for taking the time to leave such a nice review, Holly! I’ll make sure to share your review with Rachel!"
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Susan Cornnell

September 5, 2024

5  out of  5
rating by Susan Cornnell
"When I called with an inquiry about a rate increase, Rachel was ever so patient and exacting in explaining why. She reiterated my coverage in an enthusiastic and friendly way so I felt so grateful to have her and Julie as my State Farm agents!"
We responded:
"Thank you, Susan!! Your review means a lot to me! I’ll make sure and share it with Rachel as well."
Profile photo of Jared Edgar

Jared Edgar

August 27, 2024

5  out of  5
rating by Jared Edgar
"Had a very pleasant conversation with Rachel today and we determined I qualified for a low mileage rate. She was super kind and helpful and responsive!"
We responded:
"Thank you for taking the time to leave us this review, Jared! It’s always nice to hear that my team has provided excellent service to our customers! "
Profile photo of Monika Nowogrodzki

Monika Nowogrodzki

August 26, 2024

5  out of  5
rating by Monika Nowogrodzki
"Rachel was fantastic! Found me a fantastic new rate for my car insurance and condo insurance! Lowered my monthly payment by almost 40$!"
We responded:
"Thanks for the review, Monika! I’m glad we were able to help you with both your auto and condo! "
Profile photo of Bailey Kirk

Bailey Kirk

August 22, 2024

5  out of  5
rating by Bailey Kirk
"Just made the switch to State Farm and a huge part was the staff at this office! I walked in only wanting some information and walked out with three different policies! Rachel was immaculate, she had the best personality and very positive radiating vibes soaked out of her! Walking into her office reminded me of being kidnapped and whisped away by magical fairies where my brain didn’t have to think about the outside problems! She made my experience very delightful and easy to understand all of my questions. Julie helped me quote health as well and was a pleasure to have a discussion with and provided me great information! Lastly, Ashley finalized my last quote and she had so much character about her! I recommend this office for sure hands down! Blissful experience overall."
We responded:
"Thanks for this review, Bailey! I think you win the prize for the best review my team and I have received! "
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Mario Dragustinovis

August 1, 2024

5  out of  5
rating by Mario Dragustinovis
"Rachel is amazing! She answered all my questions and was a big help!"
We responded:
"Thank you for this review, Mario! I agree that Rachel is awesome and goes above and beyond for our customers!"
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Marie Johnson

July 30, 2024

5  out of  5
rating by Marie Johnson
"This place is wonderful and so helpful to customers. A special thank you to Ashlee who consistently helps and answers question! Thanks Ashlee."
We responded:
"Thank you, Marie! My team and I appreciate you taking the time to leave this review. I’ll make sure Ashlee to share this with Ashlee! "
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Mimi Davila

July 16, 2024

5  out of  5
rating by Mimi Davila
"Thank you Chloe for your concern, & professionalism. Even through difficult times, you have been understanding & informative.... putting me at ease ... as you explain things to me.... ThankYou."
We responded:
"Thank you, Mimi! My team and I appreciate your review! I agree, Chloe is a gem! 😊"
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Deez Palmer

June 24, 2024

5  out of  5
rating by Deez Palmer
"Julie Gilileo's has the best staff...they work with you and help out a lot.....Big ups and much appreciated 💯💪🏾"
We responded:
"Thank you so much for this review! My team and I appreciate it!"
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Brenda Ray

June 13, 2024

5  out of  5
rating by Brenda Ray
"I have been with State Farm for 4 years and have been very pleased with them. When calling the office Rachel is always polite and courteous. Rachel is always taking that extra mile to see how she can help. Great office!"
We responded:
"Thank you, Brenda! My team and I appreciate you taking the time to leave us this nice review!"